Top 3 Obstacles and Lessons Learned

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  • #110757
    Amy Crawford
    Participant

    When working on post-merger integration, what have been your top 3 obstacles and related learning?

    #111152
    LaurentG
    Participant

    Let me start rolling the ball with – maybe – obvious ones:
    – communication and change management: are all stakeholders on board on what we’re trying to merge and why? Repeating the communication via different channels for appropriate audiences. Stakeholder map, resistance management, governance and RACI.
    – What makes the integrated business specific and unique and how it is different from the acquiring company: what needs to be changed in the global functions to address the specifics of the business being integrated: product families, new customer segment, different distribution, system and data changes…
    – Are we missing any impacted function in the game: IT, Sales, Supply Chain and what about Legal, Regulatory, Customs, or other functions specifics to your domain?

    Looking forward to seeing contributions from others.

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