M&A Communications

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    Andi Bledsoe

    What are your key considerations and best practices for effective communication during M&A transactions?

    Melissa Lehman

    This can be a difficult area for integration. There is the need for internal communication as well as communication with the new acquisition. What we have started doing is having weekly meetings both with the smaller functional groups and a larger report out meeting for stakeholders. In the smaller functional group meetings, we start with just internal team members to gain alignment on strategy and short term and long-term expectations. After this has been established we bring in the acquisition team members to work through the action items. Another thing we have begun doing to is having a meeting with just the leader of the acquisition and the integration project managers. This has proven to be very helpful as it allows them to voice their concerns and frustrations in a safe space as well as give us the opportunity to get in front of them for any big decisions, we need their buy in. For our company it has been extremely helpful.

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