August 8, 2023 at 7:02 pm #84006KoheiParticipant
In some deals I have managed, one of the intensive discussions I needed to have as a buyer was how to deal with the management of the target after the deal. As we learned in this course, it is important to keep important people after the deal, but they might leave if the management of the acquired company are asked to leave after the deal. However, in some cases, we wanted the management to leave the company because we thought they did not fit what we wanted to achieve. What could be the best strategy?August 8, 2023 at 8:43 pm #84012Tim LewandowskiParticipant
IN my experience the latter situation you describe (want them to leave) is a risky proposal. It is very difficult to hinge the success of integration on the attrition of embedded leaders. I have found the strategy of being direct – painfully at times – to ensure an understanding as potential negative forces in management to see that the status quo will not survive.August 10, 2023 at 9:33 pm #84079Erin GrayParticipant
In my experience, keeping most of the management team is crucial to retaining the other employees. While it can be painful at times, I’ve seen the opposite approach of removing management early on and we lost 50% of the salesforce within the 3-4 months that followed. We found out it wasn’t necessarily that they were loyal to the management, but more so because they did not feel as though they had any management dedicated to them any more.August 23, 2023 at 2:46 am #84677Eric KunitakeParticipant
The firm I work for acquires companies on a regular basis to increase market share in areas of interest. My observation is that the most essential acquired company hires are extended ‘generous’ employment packages while those which are not as essential receive the ‘vanilla’ version. Those with the better retention plans are typically onboarded as Sr Dir or VP and extended an offer to handpick the best folks they feel would help them be successful. Given the cultural differences between the acquired and acquirer, those who are not selected tend to resign within 12-18 months of the announcement.September 16, 2023 at 8:21 pm #86066Kyle SigmundParticipant
I agree with a lot that has been said previously. One thing that I’ve seen is always keeping at least one main head of the acquired company as the face. Regardless of fit or strategy, keeping this individual there helps the employees below stay motivated to stick around and not look elsewhere. Once you lose that key leader, it all slowly starts to fall apart.September 19, 2023 at 9:05 am #86307Elena DmitrishinaParticipant
In my experience, keeping the leadership of the acquired company makes sense if they align with your (acquirer) strategy. I agree that the leaders are crucial in many cases when it comes to retaining the other key personnel and clients. But if they are not seeing themselves in the combined company after all, they are actually able to do a lot of harm while being around (misleading the others, introducing misunderstanding in certain areas). I believe that depending on personalities, this could be foreseen before acquisition and should be managed properly / risks mitigated.September 20, 2023 at 9:49 am #86424CHOON LIANG TANParticipant
From experience, there’s a few things to perhaps share:
1. It helps if during the DD pre-deal or the start of the integrated NewCo, that you’ve identified the key roles via talent-to-value methodology. Once you know which key roles drive the most value for the overall NewCo (e.g., CFO, Head of Sales, COO, Head of SCM, etc.) you can start a management assessment of those particular high-priority individuals of the acquired company in those roles. If you’ve identified a bad fit, best to transition him/her out ideally replacing them with someone in-house who can step-up or parallel in rather than an external hire.
2. For any acquisitions, no matter how good the asset or the business case, the most senior leaders need to be a good fit. For our PE firm, if the C-suite are not viewed as long-term stays, then more often than not the whole deal blows apart and will never get closed. Additionally, when you’ve found a good fit of senior leaders, best manage those key-man risks by ensuring they each sign a new employment agreement locking them up for at least the next 3 yrs, while giving them a portion of the NewCo’s shares.
3. If in tough spot where you are needed to intentionally root out bad apples in senior roles of the acquired asset, always do it quickly (rip off the bandaid) and over-communicate to all the employees. Invest in educating and over-communicating to the direct reports and next management line. Ensure that they know exactly why this was a bad fit and the rationale behind it – and to ensure confidence and remove any fears or doubts in the remaining team. Instead flip it around and offer it as an opportunity that the NewCo is going to be intentional with promoting via meritocracy and those who deserve the spot.
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