How much is too much communication during the M&A process?

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  • This topic has 6 replies, 7 voices, and was last updated 1 year, 1 month ago by Justine Vincente.
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  • #36395
    Justine Vincente
    Participant

    When communicating with employees
    1. when should employees be engaged?
    2. how much should be disclosed and at what stage gates?
    3. should all employees be engaged at the same time?
    4. is there a ‘right time’ to reveal the news?

    #39172
    Saif Alnaimi
    Participant

    1-When communicating with employees.
    2-Describe the reason for the merger.
    3- Address anticipated questions and concerns.
    4- Direct further questions and concerns to HR.

    #39188
    Brendan Healy
    Participant

    I don’t believe you can ever over communicate. Structured communications are vital to clarify what comes next in a merger, separate fact
    from fiction, and forge success for newly combined organizations.

    #39195
    Peggie Chan
    Participant

    We focus on creating targeted messages for key stakeholder groups. Start by identifying the stakeholder groups and what are their key interests related to the topic(s). Be proactive by asking for input from a focus group in advance, include their input re: topics of issue/concern in your messaging. While communication is critical during integration, “everyone doesn’t need to know everything.”

    #39196
    Gavin Laws
    Participant

    Think about your unique audience and how to address their needs. Your internal communication plan should be multi-tiered and intentional. It should add clarity, not confusion. Think about what each audience needs to hear and how it would be best delivered.

    #39197

    There is something like too much information when the information is not structured properly and one item of communication (eg. email) will open more questions for the employees than answer. To not make the employees to anxious, the date for the next announcement/the next details should already be stated with each communication.

    #39203
    Anandan Rajagopalan
    Participant

    It is always better to communicate thru an email initially to all the employees about the M&A strategy, its value addition and other benefits to the existing structure. Then collate the questions/concerns from employees, then CEO to answer selectively thru virtually and this will address most of the communication issues with employees.

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