Change management difficulties

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    Hello, one statement in the change management lecture resonated quite well with me and referred to the verbal and active resistance which speaks up and can be easily identified – the statement was about using that “energy” and convert it into positive energy. But what about the non-verbal, passive resistance (e.g. increased sick days etc.) – I find it incredibly hard to identify that (and determine if related to the M&A) and to find the right measures to combat it – what are your observations?

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