Centralization / offshoring during post-merger integration

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  • #35856
    Siva Prasath B

    Have you come across M&As in the service sector, where the two merging organization have different strategies for centralization and offshoring? An example could be that the acquirer doesn’t offshore at all, or offshores to third party BPO providers, whereas the target has its own captive shared service centres. In such cases, what has been the strategy of the combined organization post the acquisition / merger, and why has it been so?

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