Disclaimer: I am not an AI expert and have very little experience with AI. AI as it relates to Due Diligence is a very interesting topic. To your direct question about can AI help assess bottlenecks, synergies and areas for improvement? My first instinct is that AI would not be directly helpful in that assessment unless your company already uses data models to make that assessment. AI requires inputs, data models or examples to learn from before it can produce results. That said, AI could help summarize data to help the user better assess or pinpoint potential areas of synergies or improvements. And maybe over time the proper models/examples can be built which will make the AI assessment more powerful in the future. However in general, I believe that AI can assist in other areas of Due Diligence such as summarizing key contracts, company literature and other documentation. This could save time and by allowing your DD team to review the summaries and then focus their diligence on key documents or red flag items.
In my opinion, AI has indeed become increasingly adept at identifying operational bottlenecks, potential synergies, and areas for improvement across various industries. By analyzing vast amounts of data and detecting patterns, AI algorithms are capable of uncovering inefficiencies, streamlining processes, and optimizing performance in ways that may not be immediately apparent to most humans.
For now there is no specific systems to manage M&A so the AI would have to be trained ad hoc on some large sample of data before to be able to provide any significant inputs for M&A. At this stage, it would not be a recommendation to use such tools.