Hi Rochelle – One lesson learned would be for specific department staff to be on-site on Day 1. HR would be important to answer employees questions about benefits. IT would be important because that is a critical integration and that staff will be immediately working with the acquirer. Finally, I would include a Finance staff person. Among those three department representatives, that will help ease fears and answer the target staff’s questions. It will also start the relationship building process which is important for a successful integration.
