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When working on post-merger integration, what have been your top 3 obstacles and related learning?
Let me start rolling the ball with – maybe – obvious ones:
– communication and change management: are all stakeholders on board on what we’re trying to merge and why? Repeating the communication via different channels for appropriate audiences. Stakeholder map, resistance management, governance and RACI.
– What makes the integrated business specific and unique and how it is different from the acquiring company: what needs to be changed in the global functions to address the specifics of the business being integrated: product families, new customer segment, different distribution, system and data changes…
– Are we missing any impacted function in the game: IT, Sales, Supply Chain and what about Legal, Regulatory, Customs, or other functions specifics to your domain?
Looking forward to seeing contributions from others.
– Lack of integration planning
– Arrogance of acquirer towards the acquiree
– Silo thinking
Trainings
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