[Beth Bridges]

How have you helped firms assess their readiness for ‘Day 1’ following an M&A deal? With a focus on avoiding and mitigating against operational disruption during integration.

[Zain]

I was recently working on a carve-out, where a Transitionary Services Agreement was agreed b/w both parties to ensure service continuity and risk mitigation in a highly regulated market to preserve reputation and credibility for all involved. As the buy-side, it helped us prioritise critical Day 1 readiness elements that required new capability build or integration of existing critical services especially those interfacing with the customer. With that in mind, I developed a MVR (minimum viable readiness) with a risk-based prioritization of activities that enabled us to prepare a program schedule. Of course there were 100s of line items within that plan, but it provided a good framing.

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