Most valuable lesson learned in dealing with people during PMI?
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What are the most valuable lessons you have learned from dealing with people during the PMI process?
Hi Alejandro,
My most valuable lesson with people in the PMI process is transparent communication. If you have your integration plan ready, communicate timely and be honest. People need to know what to expect and what the impact is on them personally. This helps in accepting the change and getting them on board to help in this change.
Warm regards,
SueIt’s better to have a deal than no deal between acquirer and acquirees team when performing the sales integration. The last thing you want is to have two resources contacting a client and introducing themselves as their “new relationship manager”
The change management process is complex and some individuals may struggle more than others. As mentioned above, identifying key influencers/thought leaders and how they may be helping, or hurting, the effort for others is important so you can focus on helping them through the process to ensure they’re using their influence to move others in the desired direction.
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