- This topic has 18 replies, 19 voices, and was last updated 2 weeks, 4 days ago by Sue.
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January 13, 2024 at 6:47 am #94846Xin Yi HoParticipant
Does onsite visit really helps in Due Diligence process?
How effective is onsite visit in terms on Due Diligence process?January 16, 2024 at 10:39 am #95035Pedro GaribiParticipantHullo Xin,
In case of a manufaturing company or a capital intentise company I think an onsite visit is very helpful to have a look at the facilities, check the type of assets they have, the culture and environment of the site and the people and their attitudes and informal language.
In the case of retialers, it si very important to visit the most relevant shops or slleing points they have. Even through mistery shoping. Talk to customers, employees, look at the organization of the shops, check the products, see what cusotmers buy…..
In case of financial companies is probably less relevat since you are buying a loan portfolio and financial assets and may have online services, but it is relevant to visit the most important branch offices and see the operations.
Regards
PedroJanuary 23, 2024 at 10:03 am #95843Lana IlchenkoParticipantI would imagine, in certain industries, on-site visits are very important during the Due Diligence. In my experience, I found on-site visit most helpful during the assessment period, before the offer is even put across. You can see and understand a lot about the target when you visit them, especially softer factors, such as company culture, management competence and market knowledge etc. You are sometimes able to glimpse the facts behind the well-polished CIMs.
February 4, 2024 at 11:07 am #96792Syed Zia Ul Hasan RizviParticipantI believe there is a lot of value in an on-site visit. You can first hand observe the status of affairs and feel the overall vibe and culture of the place. If this comes very different than what you were expecting or does not flow what you have read in the papers from data room then that should already raise some concerns. Further getting the opportunity to talk to people gives us the opportunity to assess the competence and compatibility of the target organization.
April 17, 2024 at 2:54 am #103786SteveParticipantI agree that an onsite visit during due diligence is important; having the chance to interact with people in their environments is the most effective way to determine elements of a company’s culture. A face-to-face meeting with your counterpart can be the catalyst for building trust that is most important in an M&A transaction; the complexities are high and you need partners to work through the difficult moments in an integration.
May 9, 2024 at 6:03 pm #107540Patrick RuppnigParticipantOnsite visits are key and especially important in production companies. It is way easier to assess the soft facts of people and get a feeling how the company culture and the respective people work.
May 23, 2024 at 7:55 am #109429Diego KuonenParticipantIn my view, on-site visits are crucial. We conducted thorough due diligence of the premises, engaging experts to assess the current state, land rights, production capacity, and a list of necessary investments, including associated costs.
May 31, 2024 at 11:36 pm #110567AlejandroParticipantIn my point of view, onsite visits provide more information than any interview or report ever can. Not only you can get the information you are looking for, but you can also gain additional insights on many other aspects. Onsite visits might also be crucial depending on the type of business or industry. For asset-intensive or product oriented industries, it might be crucial. While for virtual services, or field consultancy services it might not be as relevant.
June 7, 2024 at 9:15 am #111712Mohammed Abdulmohsen Mohammed AlfozanParticipantFrom experience, yes. Because it opens your eyes on things that did not cross your mind in the first place.
June 11, 2024 at 1:32 am #112129ReeyaParticipantIn my experience the requirement of a due diligence (“DD”) exercise is dependent on the nature of the reason it is required to be effected.
Thus in some instances, for example, the acquisition of a tangible asset be it land or a piece of equipment, a “site visit” element of a DD exercise may indeed be integral to assess the actual condition and value of same.July 11, 2024 at 7:18 pm #115290DellaParticipantOnsite visits can be crucial for the DD process and should not be treated as a tick box exercise. It is important in helping to fully understand the the company’s operations and to flag any red flags that would not have been as apparent in the absence of such visit. It helps a buyer assess the operational aspects of the business.
August 26, 2024 at 11:52 am #120329KirillParticipantYes, on-site visits can be very helpful in the due diligence process. They provide tangible insights that are difficult to obtain through documents and remote analysis alone. On-site visit allows teams to confirm the existence and condition of physical assets like machinery, inventory, and real estate; observe operations providing a real understanding of workflow efficiency, safety protocols, and compliance. It also helps to observe real time employee behavior and engagement, that can offer insights into the organizational culture and potential resistance to change or integration.
September 23, 2024 at 1:44 am #124154Jones MaxParticipantYes, onsite visits can play a crucial role in the Due Diligence process, offering significant benefits:
Verification of Information: They help verify the data provided by management and ensure that operations align with the company’s representations.
Direct Observation: Onsite visits allow you to assess the physical assets, facilities, and operational processes.
Cultural Assessment: It helps assess the company’s culture, management dynamics, and employee morale.
Risk Identification: Unseen risks, like environmental or safety concerns, may become evident.AN onsite visit is highly effective in providing a comprehensive, real-world understanding of the target company.
September 26, 2024 at 7:44 am #124884Georgios Diamantis AndreouParticipantYes, onsite visits are highly effective in the due diligence process. While reviewing documents and data is crucial, being physically present at the company’s location gives you a firsthand look at operations, facilities, and overall culture. You can assess whether the infrastructure aligns with what’s been reported and engage with employees and management in person, which can reveal risks or issues that may not surface through paperwork alone. This direct interaction helps verify facts and provides deeper insight into the target company’s day-to-day operations and management style.
October 2, 2024 at 6:21 pm #125611Aishwarya RaiParticipantIn my experience, onsite visits can be highly beneficial during the due diligence process, especially when assessing operational, cultural, and facility-related aspects that might not be apparent in documents alone. They provide a chance to see how the target company functions in real-time, allowing for a deeper understanding of workflows, employee morale, and physical assets.
Onsite visits are particularly valuable for evaluating:
Operational efficiency: Seeing the production line or service processes firsthand often reveals bottlenecks or inefficiencies that wouldn’t be noted in reports.
Cultural fit: Engaging with key staff during an onsite visit helps gauge whether there’s alignment between the companies, which is critical for post-merger integration.
Facility and asset condition: Verifying the state of physical assets like machinery or technology systems in person can avoid surprises after the deal closes.
That said, it’s important to combine onsite visits with comprehensive data analysis to get a full picture. -
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