Communication Problems from Management

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #78100
    Nathan Komorowski
    Participant

    I have seen some scenarios that information and communication that was provided to management to be disseminated down to their employees by said managers, never makes it to that level. Outside of holding meetings and forcing every employee to attend, are there other ways to hold the managers accountable to help share information?

    #78292
    Alexandra
    Participant

    I guess it depends on the type of the integration, but I had similar issues before, and it got resolved after I started sending all integration related communication myself. That way, I know for sure what’s been communicated, when, and to whom.

    #78581
    Shantaram Nadkarni
    Participant

    I would categorize the communications based on the audience. If the intend is to get to all employees, why broker it through Management. Create an org level comm plans.

    #78706

    CEO townhall might be one of the ways to communicate to all employee level. Then followed by specific job function that will be involved with more details.

    #78826
    Jeff Sewell
    Participant

    This is an age old business communication question. Unfortunately, there isn’t one correct answer. This will vary greatly depending on the management quality and culture of the company. in a well functioning company communication should flow easily through meeting with senior leaders. If this doesn’t happen the the acquiring company will need to take more drastic measures as communication is the primary key for a well completed integration.

    #78845
    Alina
    Participant

    In my experience when this happened there was one of two reasons: (1) middle management did not have time to deal with communicating properly to their team e.g. overworked/stretched too thin or (2) topics were controversial or not well accepted by the team and the middle managers were avoiding it to keep their team happy and keep their good image. Bottom line, you need to ensure the managers are empowered, have all the needed information and time in order to carry forward the intended message properly. If you are not able to do this, I would agree with the other posts of communicating directly to all stakeholders to avoid the information either being missed or distorted along the way.

    #79437

    To hold managers accountable for sharing information effectively, consider these steps:

    Set clear communication expectations.
    Conduct regular check-ins to review their communication efforts.
    Include communication in performance evaluations.
    Establish anonymous feedback channels for employees.
    Implement peer reviews to gather input on managers’ communication skills.
    Provide training and development programs for managers.
    Utilize technology tools for transparent communication.
    Creating a culture of open communication and transparency is crucial. Encourage feedback and continuously improve communication processes.

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