The current pandemic has necessitated greater use of virtual conferencing tools and reliance on platform software. It has challenged the relationship and rapport building, but has not eliminated it. Just have to be more creative. This can be a good thing as clients look for creative solutions to achieve their M&A goals. Consultants who are able to creatively solve the rapport/relationship building component virtually during this pandemic will likely drive more positive outcomes for the transaction and may be able to leverage this to earn future business.
