We acquired a small family operation that had managed to create franchise operations while still using Cash management for AP/AR. We have almost everything automated and we found ourselves converting their manual books on our software as well as our billing software for hardware inventory. Understanding the biggest setback would be the accuracy of the data due to tech usage and accurate financial reporting, this financial integration had to be broken out into 3 phases (Mapping, Migrating, Training).
Our biggest challenges were :
1) Limited resources on the target end
2) ERP complexity vs lack of SME on targets end
3) Poor financial tracking performed manually of franchise locations led to bad data entry which was a mess at quarter-end
