Best practices for managing communication during mergers or acquisition
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Managing communications during integration is a matter of executing the integration plan which was prepared once the deal is in play. There should be executive(s) who lead the integration process, communicating clearing to leads in various divisions about expectation, issues and status reports. Weekly 30 minutes meeting with relevant leads is a must followed by bi-weekly full integration team meetings to understand & identify success and issues.
Generally speaking begin the plan as the deal begins to close. Leverage the OCM framework of your choice and don’t be afraid to change course as you gain feedback from associates and customers.
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