I have worked in a family-run business in the healthcare industry, and it has its perks as well as its drawbacks. One of the main perks is how the owners perceived their family business culture as one of their competitive advantages, the owners are close with their staffs and the patients, which makes them feels like the owners genuinely care. In terms of the knowledge and experience, it really depends on the decision made by the owners, which may lead to the drawbacks of retaining the original owners.
