November 16, 2021 at 3:40 pm
#39273
Jess Munford
Participant
We are gong through this right now. We decided that we needed a separate operations team, long-term to support some of the business we acquired. This resulted in creating a new management role and moving some responsibilities around. The upside is that we will have someone laser focused on this business with a fresh set of eyes. I guess the downside would be that it could end up being a distraction, with all the changes, so the ROI has to be really defined.