Reply To: Cultural integration – Do you measure/track the employee satisfaction?


Ameera Alhawaj

Mergers and acquisitions result in employee redundancy, and conducting a post-merger satisfaction survey would help track their gratification levels. A merger increases the available workforce, which explains why M&As resort to staff reduction to help mitigate costs. The termination of some staff creates fear and demotivation on the remaining lot, thus impacting operation efficiency. Moreover, staff turnover increases, creating gaps that require continuous training as new staff join. Cultural integration becomes challenging as workers possessing different traditions collaborate to perform similar jobs. Thus, tracking helps understand the level of satisfaction among employees after a merger and acquisition.

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