We’ve done everything virtually, but we’ve seen the impact. In this business, face to face is critical. It build trust and enables alignment. We call them Moments that Matter, and in integration work, it’s key. We’ve recently begun travelling again as part of this work, but it’s still limited as we’re not travling overseas even though we have deals and integrations in global markets. Otherwise, it seems like we need to do the best we can perhaps build in some contingency (schedule and funds) in the plans due to unknowns and risk because of this limitation.
