August 13, 2021 at 6:24 pm
#38964
Matthew Brown
Participant
Yes! We developed short, simple survey’s during the integration timeframe and also follow ups after key change events. Pulse surveys are part of our culture broadly, so it’s part of our operational nature. Also, depending on the workstream (ex: Technology), there may be other surveys. We’ve found them to be informative and we’ve learned lessons that have informed our approaches in future integrations.