I have recently gone through a round and have emerged with such experience. I believe there is very little certainty and even if we are part of the management, the truth is that we don’t know enough and for sure. So while we are trying to assure everyone else, it is all a facade that we have to put up to contain the panic.
My personal suggestion is to engage the employee to solicit their views, rather than to give them our views and try to convince them why it is for the better. Listen to them. Rather than talk to them.