Reply To: Synergies


Kevin Pursel

Nightmare mismatch where the acquired office was not providing acceptable care, authoritarian leadership created a toxic culture, and poor accounting and business practices created a significant amount of uncollectible A/R. The first two could have been avoided with a proper Cultural Due Diligence (which was not performed) and I am not sure how the third was missed during DD. The solution has been to remove several key management people, including a primary provider, from that location. It has stabilized the constant staff turnover, but it is still a work in progress.

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