April 22, 2021 at 4:40 pm
#38670
Ian Smith
Participant
I could agree with the original post. especially when looking into KPC’s. this is science, and essentially fact, based analysis that can be used to measure the sustainability of a business model. And so, areas of required improvement when compared to marketing benchmarks where improvements may be required – this can then be used as leverage for negotiation as there will be a cost for the these improvements to be made.