November 17, 2020 at 8:42 am
#38131
Pablo von Siebenthal
Participant
Very valid question and certainly a key risk in M&A. One of the measures could be to strongly incentivize the target and acquirer management team (in a corporate setup it would be the relevant country or regional management team) and, importantly, hold them accountable as the integration progresses. Also I find it crucial to plan ahead timing, content and details of communication to customers.