M&A success is hugely dependent upon “people” success. HR is an integral part of our communication planning at our company – during integration planning and post-close. The HR team has unique insight into personalities and dynamics of individuals and teams. Their insight should influence messaging. They also provide important aspect of welcoming and orienting new employees to the company in the areas of company culture, benefits, etc. I think it is a best practice to have HR individuals on site to address individual concerns. When it’s not practical for buyer’s HR team to cover every site, we provide seller’s HR team with talking points and engage them in the orientation process.
