May 21, 2020 at 4:18 am
#37730
Rubhen Jeya
Participant
Soft skills is very important if the two entities are to combine well. One experience I had was that although the intention was good in increasing awareness of the process through soft skills, there was a hierarchy in the two entities that prevented a steady flow of ideas and concerns. For decades employees were “yes” men/ women and this carried on during the DD phase. The soft skills were in full force – but the hierarchy prevented the right questions to be asked in the fear that they would seem too aggressive/ probing.