Reply To: Soft skills in due diligence


Rubhen Jeya

Soft skills is very important if the two entities are to combine well. One experience I had was that although the intention was good in increasing awareness of the process through soft skills, there was a hierarchy in the two entities that prevented a steady flow of ideas and concerns. For decades employees were “yes” men/ women and this carried on during the DD phase. The soft skills were in full force – but the hierarchy prevented the right questions to be asked in the fear that they would seem too aggressive/ probing.

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