Reply To: What are the key performance indicators of successful PMI?


Thant Coleman

I personally don’t believe that one could list “standard” KPIs for PMI. Any KPIs defined would be relative to achieving and sustaining the synergies and goals of the merger. In defining and understanding synergies, goals and success criteria as determined by senior leadership, KPIs would then be needed to ensure that production levels, service levels, revenues and etcetera are achieved, maintained and sustained.

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